Privacy Policy

This Privacy Policy outlines our dedication to safeguarding the privacy of personal information provided to us or collected by us, whether offline or online, including through our websites www.connectedcommercial.com and www.connectedcommercial.com.au (hereafter referred to as the "Site"). In this Privacy Policy, "we," "us," or "our" refers to Connect Commercial Pty Ltd with the Australian Business Number (ABN) 95905330626.

 

Personal Information

We may collect various types of personal information about you, including but not limited to:

• Your name

• Images of you

• Contact details such as email address, mailing address, street address, and/or telephone number.

• Age and/or date of birth

• Credit card details.

• Demographic information like postcode

• Preferences and/or opinions

• Information provided through customer surveys.

• Details of products and services provided to you or enquired about, along with our responses.

• Browser session and geo-location data, device and network information, page views and sessions statistics, acquisition sources, search queries, and browsing behaviour.

• Information about your Site access and usage, including through Internet cookies, your communications with our Site, browser and operating system type, and Internet service provider domain name.

• Additional personal information you provide to us directly or indirectly through the Site, associated applications, associated social media platforms, or accounts from which we collect information.

• Any other personal information requested by us and/or provided by you or a third party.

• We may collect this personal information directly from you or from third parties.

 

Collection and Use of Personal Information

We may collect, hold, use, and disclose personal information for the following purposes:

• Enabling you to access and use our Site, associated applications, and associated social media platforms.

• Contacting and communicating with you

• Internal record keeping and administrative purposes.

• Analytics, market research, and business development to operate and enhance our Site, associated applications, and associated social media platforms.

• Running competitions and/or offering additional benefits

• Advertising and marketing, including sending promotional information about our products and services and third-party information we believe may interest you.

• Complying with legal obligations and resolving disputes

• Considering your employment application.

 

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Third-party service providers to enable them to provide their services, including but not limited to IT service providers, data storage, web hosting, server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators.

• Our employees, contractors, and/or related entities

• Existing or potential agents or business partners

• Sponsors or promoters of any competition we run.

• Any entity to whom our business or assets (or any part of them) are, or may be, transferred.

• Credit reporting agencies, courts, tribunals, and regulatory authorities in the event of non-payment for goods or services provided to you.

• Courts, tribunals, regulatory authorities, and law enforcement officers as required by law or in connection with legal proceedings or to establish, exercise, or defend legal rights.

• Third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you. This may include parties located or storing data outside of Australia.

• Additionally, Connected Commercial Pty Ltd reserves the right to use other companies' logos for advertising and marketing purposes. This may include the use of other companies' logos in conjunction with the Connected Commercial logo on our website, third-party websites, or any advertising material.

 

By providing us with personal information, you consent to the disclosure of your personal information to third parties residing outside Australia and acknowledge that we are not required to ensure those third parties comply with Australian privacy laws.

 

Treatment of Sensitive Information Sensitive information, given a higher level of protection under the Australian Privacy Principles, includes information related to racial or ethnic origin, political opinions, religion, trade union or professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information, or biometric information.

 

Your Rights and Controlling Your Personal Information Choice and Consent

• By providing personal information to us, you consent to us collecting, holding, using, and disclosing your personal information according to this Privacy Policy.

• You have the choice not to provide personal information, but this may affect your use of the Site or the products and/or services offered on or through it.

 

Information from Third Parties:

• If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy.

• If you provide personal information about someone else, you represent and warrant that you have their consent.

 

Restriction:

• You may choose to restrict the collection or use of your personal information. If you've previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time.

 

Access:

• You may request details of the personal information we hold about you, subject to an administrative fee in certain circumstances. We may refuse to provide personal information in accordance with the Privacy Act 1988 (Cth).

 

Correction:

• If you believe any information we hold about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, please contact us, and we will take reasonable steps to correct it.

 

Complaints:

• If you believe we've breached the Australian Privacy Principles, please contact us with full details. We'll promptly investigate and respond with the outcome and steps to address your complaint.

 

Unsubscribe:

• To unsubscribe from our email database or opt-out of communications, please contact us or use the opt-out facilities provided in our communications.

 

Storage and Security:

• We're committed to securing the personal information we collect through physical, electronic, and managerial procedures to prevent unauthorized access, disclosure, misuse, interference, loss, or modification.

• We cannot guarantee the security of information transmitted to or by us over the Internet. Though we take measures to safeguard against unauthorized disclosures, we cannot assure that collected personal information won't be disclosed inconsistently with this Privacy Policy.

 

Cookies and Web Beacons:

• We may use cookies and web beacons on our Site to enhance user experience and monitor behaviour. Cookies don't reveal email addresses or personally identifiable information unless provided by you.

 

Links to Other Websites:

• ·Our Site may contain links to other websites. We're not responsible for the privacy of personal information provided while visiting those sites, as they're not governed by this Privacy Policy.

 

Amendments:

• We may vary this Privacy Policy at any time by publishing the amended policy on our Site. We advise checking regularly for updates.

 

This Privacy Policy was last updated on 21/5/24. If you have any queries or concerns about our Privacy Policy, please contact us at contact@connectedcommercial.com

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For any questions or notices, please contact our Privacy Officer at:

Connected Commercial Pty Ltd

ABN: 95905330626

Contact@connectedcommercial.com